Resources to help you find your authentic edge

Creating and Ensuring Brand Consistency Across Multiple Healthcare Facilities and Digital Channels

Managing brand consistency is vital for healthcare success. Here’s how to ensure a cohesive brand experience at every location and across digital platforms.

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Customer and User Experience Madeline Dunne Customer and User Experience Madeline Dunne

UX Strategy: What it is and what to consider when crafting one

We recently discussed how UX Design is the silent ambassador of your brand, creating a compelling experience for your user/customer/patient that leads to brand loyalty and conversion, or frustrates them and dissuades them from engaging with your organization. Since the opportunity presented by your experience design is critical, having a strong UX Strategy in place becomes a must. In this blog, we’ll discuss what a UX (User Experience) Strategy is, what the different components are, and how to build and maintain a strong UX strategy. We’ll also give you a few notes on what UX strategy consultants are and how they can help ensure an effective and engaging experience for your target market.

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Brand and Marketing Strategy Madeline Dunne Brand and Marketing Strategy Madeline Dunne

Marketing Messaging: What it is, why it’s important, and how to clarify your message

Customers of all types are inundated with information and pleas for attention all day long — it’s true whether your ideal customer is a retail consumer, patient, or decision-maker at a company you’d like to pitch. With every brand vying for attention, how do you ensure your company’s voice is heard? Beyond that, how do you ensure that what they hear actually resonates with them? The answer to these questions lies in effective messaging. In this blog, we’ll discuss the what, why, and how of messaging, unpack the different types, its importance, and strategies for clarifying your message.

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Business Strategy, Team Alignment Madeline Dunne Business Strategy, Team Alignment Madeline Dunne

What is team alignment? Why is it important for your team to be aligned on your mission, messaging, and goals?

Team alignment is one of the most impactful undertakings any company can partake in on a regular basis. It’s one of the most critical factors for the success of any team, and any company. But what does team alignment really mean? How do you achieve team alignment as a busy organization or company? How do you maintain team alignment?

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Improve Website Leads: Social Proof — What it is and how to use it

One often overlooked way to improve conversion rates on any website (or social media account) is to strategically leverage social proof throughout the user’s journey to conversion. In this blog, we’ll explore what social proof is, explore examples of social proof that you can include on your website, and provide implementable tips and tricks for those of you working in the health ecosystem (healthcare, fitness, wellness, and related technologies), specifically.

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